Privacy Policy

Website: https://vngroupofindustries.com
Last Updated: March 2026


1. Privacy Policy

At VN Group of Industries, we value your privacy and are committed to protecting your personal information.

Cookies

Our website may use cookies to improve user experience and track website traffic. You can disable cookies in your browser settings.

Third-Party Services

We may share information with trusted third parties such as:

  • Payment gateways
  • Shipping partners
  • Website hosting providers

We do not sell or rent customer information.

Data Security

We use secure technologies and systems to protect customer data, but no online system is completely secure.

Information We Collect

When you use our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • IP address and browsing data

How We Use Your Information

Your information may be used to:

  • Process and deliver orders
  • Improve our website and services
  • Communicate with customers
  • Send promotional offers (only if subscribed)
  • Prevent fraudulent activity

2. Terms & Conditions

By using our website, you agree to the following terms.

Website Usage

Customers agree to use this website for lawful purposes only and not for any fraudulent or illegal activities.

Product Information

We aim to ensure all product descriptions and prices are accurate. However, VN Group of Industries reserves the right to:

  • Correct errors
  • Update product information
  • Change prices without prior notice

Orders

We reserve the right to accept or cancel any order due to product availability, pricing errors, or suspected fraud.

Intellectual Property

All content on this website including:

  • Text
  • Images
  • Logo
  • Product information

belongs to VN Group of Industries and cannot be copied or reused without permission.


3. Refund & Return Policy

Customer satisfaction is important to us.

Returns

Due to the nature of food products, we generally do not accept returns once products are delivered.

Damaged or Incorrect Products

If you receive:

  • A damaged product
  • A wrong item

Please contact us within 48 hours of delivery with photos of the product and packaging.

After verification, we may offer:

  • Replacement product
  • Store credit
  • Refund (if applicable)

Non-Refundable Situations

Refunds will not be provided if:

  • The product has been opened or used
  • The request is made after the allowed time period
  • Incorrect shipping information was provided by the customer

4. Shipping Policy

We aim to deliver orders quickly and safely.

Order Processing

Orders are usually processed within 1–4 business days after payment confirmation.

Delivery Time

Delivery times may vary depending on the location but typically take:

3–7 business days within India.

Shipping Charges

Shipping charges may vary based on:

  • Delivery location
  • Order weight
  • Current promotional offers

Delivery Delays

VN Group of Industries is not responsible for delays caused by:

  • Courier companies
  • Natural disasters
  • Public holidays
  • Incorrect address information

5. Contact Information

If you have questions regarding these policies, please contact us:

VN Group of Industries
Website: https://vngroupofindustries.com

Email: info@vngroupofindustries.com or infovngroupofindustries@gmail.com